Automobile Dealer's Customer Survey Program

Find out what your customers really think of you!

SALES

Why are customers leaving your Dealership without buying?

Inventory Selection? Pricing Policy? Your Sales Process? Salesperson's Attitude or Product Knowledge?

This program also gives your managers an opportunity to talk to the customer before they leave
the Dealership.

How did they feel about their buying experience?

Selection? Presentation? Demo? Negotiation? F&I? Delivery?

SERVICE

How did the customer feel about their Service visit?

Greeted Promptly? Did Service Writer Understand the Problem? Ready When Promised?

Problem Fixed the First Time?

If there is a problem, correct it before it becomes a poor CSI score.

A fraction of the cost of traditional market surveys.
Response rates 4 to 5 times higher than conventional surveys.
You only pay for completed surveys.
Review results immediately as customer completes survey.

If you would like to receive more information about this exciting program.

Request a Quote or call Randy Meyers at: 877-746-6322 ext 115.